Water Damage Restoration – Why You Should Hire a Professional

When you’re faced with a water damage disaster, water damage restoration you want the best service possible. You might be a DIY-er, but water damage isn’t something you should try on your own. Before attempting to clean it up yourself, evaluate the extent of the problem. Do you have the expertise to clean, dry, and sanitize your home? If you’re not sure, consider hiring a local water damage restoration company. These companies handle water damage cleanup, drying, and sanitization services.

Customer service is an important part of any service-based business, so it’s imperative that a water damage restoration company has a dedicated customer service department that you can contact at any time. Ask about the equipment they use, if their staff is certified, and if they have insurance. You should also find out if the company has a 24-hour emergency line. You should also inquire about their past client satisfaction, which you can typically find through online review sites.

Water damage restoration companies use industry-approved techniques to assess the extent of damage and begin the repair process. Using moisture detection equipment, professionals inspect the structure and its materials for moisture absorption. This step is necessary because you want your home back in working order as quickly as possible. They will also work with insurance companies to determine what repairs are needed. In addition to hiring a professional, you can try cleaning the water yourself by using a bucket and mop. However, if the water level is four to five inches or higher, you’ll need a wet/dry shop vacuum. In the case of a burst basement pipe, you’ll probably need a pump.